Product Return Policy
Photo Bake Shop inspects all products prior to shipping We strive to provide you with the highest quality of product and service you expect. If you are not 100% satisfied with your purchase, you can return it to us within 15 days of delivery.
Please contact us for return instructions if you have any questions or concerns after your order has been received: sales@photobakeshop.com
We inspect all returned items when they arrive at our processing facility. All orders are subject to a 30% restocking fee plus the freight charge to return the items back to us. If you received the items defectively or in our error, we will pay for the return shipping and waive the restocking fee. All items must be returned unused and in its original package.
Please note that we cannot accept returns of certain items, including:
- All Custom or Special Order Items
- All Closeout Items
- All perishable Items
- All Items that have signs of use
- All Items that are not in original condition, packaging, or missing parts.
- All Items without a RA Number (Return Authorization Number)
- All International sales.
Please allow up to four weeks to have your refund processed; in most cases, you will receive your refund sooner. It could take up to 7 business days for items to arrive in our warehouse, it then goes to our product inspection team (up to 5 business days,) and then your bank or credit card company could take up to 5 business days to have the payment processed. All refunds will be issued in the form of the payment method used to make your purchase.